go to(especially British English) the shops/(especially North American English) a store/(especially North American English) the mall去商店/商场
do(British English) the shopping/(especially North American English) the grocery shopping/a bit of window-shopping购物;购买食品杂货;逛街浏览一下商店橱窗
(North American English, informal)hit/hang out at the mall去逛商场;在商场闲逛
try on clothes/shoes试穿衣服/鞋
indulge in some retail therapy沉迷于购物疗法(疯狂购物以抚慰心灵)
go on a spending spree痛痛快快地花一通钱
cut/cut back on/reduce your spending减少花销
be/get caught shoplifting在商店行窃被当场逮住
donate something to/take something to/find something in(British English) a charity shop/(North American English) a thrift store把某物捐赠给/拿到慈善商店;在慈善商店发现某物
buy/sell/find something at(British English) a car boot sale/(British English) a jumble sale/a garage sale/(North American English) a yard sale在后备箱旧货市场/旧杂物义卖/车库里进行的旧物销售/庭院拍卖会购买/出售/找到某物
find/get/pick up a bargain找到/买到便宜货
At the shop/store在商店
load/push/wheel(British English) a trolley/(North American English) a cart往手推车里装东西;推手推车
stand in/wait in(British English) the checkout queue/(North American English) the checkout line排队付款
(North American English)stand in line/(British English)queue at the checkout在付款处排队
bag(especially North American English) (your) groceries把食品杂货装进袋子
pack (away)(especially British English) your shopping将所购之物打包
stack/stock/restock the shelves at a store (with something)(把某物)放上/补齐放上商店的货架
be (found) on/appear on supermarket/shop shelves
be in/have in/be out of/run out of stock有货;脱销
deal with/help/serve customers应付/帮助/服务顾客
run a special promotion搞特别促销活动
be on special offer正在搞特价优惠
Buying goods买商品
make/complete a purchase采购
buy/purchase something online/by mail order网购;邮购
make/place/take an order for something订购某物
buy/order something in bulk/in advance大批/提前购买/订购某物
accept/take credit cards接受信用卡
pay (in) cash/by (credit/debit) card/(British English) with a gift voucher/(North American English) with a gift certificate用现金/(信用/借记)卡/礼券支付
enter your PIN number输入你的个人识别密码
ask for/get/obtain a receipt索要/拿到收据
return/exchange an item/a product退还/更换商品/产品
be entitled to/ask for/demand a refund有资格要求/要求退款
compare prices对比价格
offer (somebody)/give (somebody)/get/receive a 30% discount给(某人)/得到 30% 的折扣
Extra Examples
If you have a complaint, contact the customer care unit.若有意见请直接与客户服务部联系。
It's a special offer to attract new customers.这是一种招徕新客户的特别优惠。
Part of good customer relations is knowing how to deal with complaints.懂得如何处理投诉是保持良好客户关系的一个方面。
The questionnaire is to test customer reaction to the new store design.该问卷用于测试客户对新店设计的反应。
The terms of the guarantee will be set out in the customer agreement.担保条款将列入客户协议书。
There are a large number of potential customers for the new product.这个新产品有一大批潜在客户。
They are one of our biggest customers.他们是我们最大的客户之一。
They carried out a customer satisfaction survey.他们进行了一次客户满意度调查。
They organized an evening's entertainment for favoured customers.他们组织了娱乐晚会,招待受优惠的客户。
This cheaper model was produced in response to customer demand.这个比较便宜的型号就是根据顾客要求生产的。
We can't afford to lose any more customers.我们不能再失去客户了。
We like to think that we have satisfied customers.我们往往认为我们的客户都很满意。
Draw up a customer profile and write a description of your typical customer.绘制客户资料并写出典型客户的描述。
He comes in twice a week and is one of our best customers.他每周来两次,是我们最好的顾客之一。
I'd like to speak to someone in the customer service department, please.我想找客户服务部的人,谢谢。
Is there a set procedure for dealing with customer complaints?是否有一套处理客户投诉的程序?
Schools are among the biggest customers for this service.学校可说是这种服务最大的客户群。